I've been trying for months to get an appointment to have the passenger side airbags repaired. They are part of the Takata airbag recall. Every time I called the service department I was told another department handles the scheduling of those repairs and puts me through to that department. That department is never available and I choose to leave a message and have them call me back. They never called back or if they did they didn't leave a message. I even got a post car saying I could text "fix" to a number to set up an appointment. That got me nowhere as well. Today I called about another repair I need done and miraculously the other department was available and I have an appointment for next week. I mentioned that I will need a loaner car so that better not be an issue. I have LOTS of teeth related errands to run that same day and will need a car in order to get everything done.
Speaking of teeth, by this time tomorrow I will have one less tooth in my mouth. Wish me luck for the least painful extraction and recovery possible. Thanks!!