Sondheim Forum

Technical Support => General Technical Support => Topic started by: nulipp on Jun 22, 2017, 12:29 PM

Title: Mobile Log In
Post by: nulipp on Jun 22, 2017, 12:29 PM
I wasn't having any trouble with the mobile site on my phone yesterday, but today when I click on "log in," I'm getting a dialogue box that simply says "error."

Anyone else having this trouble?
Title: Re: Mobile Log In
Post by: KathyB on Jun 22, 2017, 12:55 PM
I'm having the same problem, but not on mobile. I'm having it with Firefox on my laptop. I can log in using a different browser, but it's a little bit annoying to have to switch back and forth.
Title: Re: Mobile Log In
Post by: Hester Jean on Jun 22, 2017, 01:08 PM
I just tried to log in on my phone and couldn't.  I am on Firefox on my computer and log in fine.
Title: Re: Mobile Log In
Post by: AmyG on Jun 22, 2017, 01:16 PM
This is all probably an artifact of me changing the site and the cookies got messed up. Logins are saved in a cookie. Do you know how delete cookies? If not, I can explain
Title: Re: Mobile Log In
Post by: AmyG on Jun 22, 2017, 01:18 PM
Though weirdly, I didn't change anything yesterday so not sure why this is happening to you guys today. But I'm sure it's a cookie.
Title: Re: Mobile Log In
Post by: nulipp on Jun 22, 2017, 01:20 PM
Quote from: AmyG on Jun 22, 2017, 01:16 PMThis is all probably an artifact of me changing the site and the cookies got messed up. Logins are saved in a cookie. Do you know how delete cookies? If not, I can explain
Oh good, we'll just blame it on you. 

I deleted my cookies, and I still got the error.  Oddly, when I go through the Safari app and navigate here, it works fine.  When I go through the Safari-created page link I created on my iPhone home screen, I get the error.
Title: Re: Mobile Log In
Post by: AmyG on Jun 22, 2017, 01:23 PM
I guess delete that page link and make a new one. Though I can't imagine why you would have to do that. Maybe there's a cookie embedded in it  ::)
Title: Re: Mobile Log In
Post by: nulipp on Jun 22, 2017, 01:28 PM
That worked ... though it was probably a good thing that it had stopped working on my phone  :o
Title: Re: Mobile Log In
Post by: AmyG on Jun 22, 2017, 01:39 PM
I don't know, somehow I think it's better to be addicted to this place than FB.
Title: Re: Mobile Log In
Post by: Chris L on Jun 22, 2017, 01:41 PM
Quote from: AmyG on Jun 22, 2017, 01:39 PMI don't know, somehow I think it's better to be addicted to this place than FB.

I think everybody should be addicted to this place (though I was about to respond "Ruh-roh!" to Michael's message ;) ).
Title: Re: Mobile Log In
Post by: nulipp on Jun 22, 2017, 02:11 PM
No worries ... Facebook is the Devil, this forum is definitely not. :)
Title: Re: Mobile Log In
Post by: Chris L on Jun 22, 2017, 02:12 PM
Quote from: nulipp on Jun 22, 2017, 02:11 PMNo worries ... Facebook is the Devil, this forum is definitely not. :)

 >:D